The Porto Central Archive receives between 500 and 600 emails per day with questions about the status of nationality processes. The statement is from Isabel Almeida, director of the Central Archive of Porto’s Conservatory Services. At an event on immigration promoted by the Bar Association (OA)the professional explained that the volume of work is “far above” what they can solve.
“If we responded to everyone, there certainly wouldn’t be enough workers to process the processes”said Isabel. According to the director, even when they respond to requests for information, they soon receive new messages from the same person. “It often happens that we respond today and, in a week, a month or two months, the person asks again about the status of the process”, he said.
According to the conservative, the volume of cases was already high and, with the law expected to change soon, it increased even further. “Now, with this prospect of changing the law, a huge number of requests come in every day”he highlighted.
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At the same time, he stated that all employees “they do everything they can” to be as quick and professional as possible. “The public administration has a deficit in human resources, and this makes it impossible. Even if I didn’t sleep and was there 24 hours a day, always working, would it be possible”, he exemplified.
One of the reasons that led the government to change the law is precisely to reduce the flow of processes, especially those based on residence time. When approved again, you will need to prove seven years of housing with a residence permit to be entitled to the request — rule valid for citizens of the Community of Portuguese Speaking Countries (CPLP). For others, the time required will be ten years. Remember here everything that changesr.
amanda.lima@dn.pt
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